UPDATE RESPONSE TO COVID-19
Dear Valued Customers,
As we continue to navigate the challenges of the COVID-19 pandemic, Lazar Scientific, Inc. is committed to meeting your analytical needs safely with minimal interruption and inconvenience. Our offices are open and will continue to be of service to help you in any way that we can. Our hours of operation are Monday through Friday, from 9 am to 5 pm EST. We are continuing to closely monitor the progression of this difficult situation, and our focus remains on the health and safety of our employees and customers.
Therefore, we have implemented additional standard operating procedures with guidance from federal, state and local health officials to prevent the spread of the virus. This includes and is not limited to increased cleaning and sanitizing processes throughout our office, restricted on-site visitors, limited in-person meetings and travel.
Our Sales team is working remotely and can be reached either by phone or email. We have invested in enhanced video conferencing capabilities to keep in touch with our customers via face-to-face meetings and live or recorded product demonstrations and installations. We will evaluate on a case by case basis if you are interested in an on-site sales visit.
Our Service team is available by phone, email, or video conference to assist when needed. On-site service visits will be evaluated on a case by case basis. We will be following all CDC, federal, state and local travel restrictions.
This is a very fluid situation, with guidance and recommendations changing often. We will do our best to keep you informed as we adapt our plans and procedures for preventing the spread of this virus while continuing to serve the needs of our customers, employees, and community.
Gregory G Lazarczyk
Lazar Scientific, Inc.