Do You Need Support for Your Test Instrument?
Lazar Scientific provides responsive, application-focused service support to help keep your laboratory instruments operating accurately and reliably. Whether you are troubleshooting an issue, scheduling preventive maintenance, or arranging repairs, our team is here to help.
You may contact us by phone, email, or by completing the service request form below.
Information to Include With Your Request
To help us respond efficiently, please provide the following details when submitting a service request:
- Instrument type
- Instrument manufacturer
- Model number
- Serial number
- Nature of service requested:
- Warranty service
- Non-warranty repair
- Preventive maintenance
The more information you provide, the faster we can assess your needs and recommend the appropriate next steps.
Our Service Approach
Before initiating any return or on-site visit, we begin with a consultation to understand your application and the issue you’re experiencing. In many cases, problems can be resolved through technical guidance, adjustments, or procedural recommendations — helping you avoid unnecessary instrument downtime or service costs.
If service is required, Lazar Scientific will issue a Return Merchandise Authorization (RMA) and provide clear instructions for:
- Shipping your instrument to an authorized service location, or
- Coordinating on-site service when applicable
Throughout the process, our team remains available to answer questions and keep you informed.
Call us at:
574-271-7020
Office:
12692 Sandy Drive
Suite 116
Granger, IN 46530
Support You Can Rely On
Our service support is backed by strong relationships with the manufacturers we represent and a deep understanding of the instruments we supply. From routine maintenance to unexpected issues, Lazar Scientific is committed to helping you protect your investment and maintain confidence in your test results.
Contact us today to begin a service request or to speak with a member of our technical support team.